Products and Packaging

Read how to get up and running, registration and working with us

Find out about payment methods, taxes, invoices, instalment and more

Answers to queries about products, certification, packaging, catalogues

Information about your account, orders, change of information, password recovery and more

Learn more about the supported countries, parcel tracking, methods and insurance

Details about return’s terms and conditions, missing products, refund policy, exchange and more

We always like to hear from you about your needs. Please contact our Customer Support d...
Yes. We only send samples to regular customers that have a registered account.
We do but it depends on the product.If you have a specific product in mind, please...
All our products are tested by our experienced staff and also customer reviewed in our ...
Your order is packed with utmost care.All our truffles and growkits are packaged c...
Yes, our catalogue can be downloaded here…..For focused searches we also offer ca...
Almost all our products come at least with labels and/or package leaflets in the Englis...

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